I had no luck with emailing them. I usually got a response, but it was always saying something like "Your product should be shipping within the next 2 weeks" which never happened. I finally broke down and called Jayden at the number he provided in an email (after waiting a month for my product). His number is 214 223 9653. I would suggest calling him. He told me on the phone that there had been a few instances where the website had screwed up and they had no record of some orders. So it's probably worth checking into.
I received mine 2 days after talking with him on the phone. |