I use to watch it; I thought it was interesting to see how a restaurant works. He's definitely smart and has great ideas on marketing a restaurant, but I couldn't handle his sadistic nature. Calling a customer in "old bat" because she complained about the food was the last straw for me. How he treats the employees is one thing, but a customer should never be treated in this manner. Some of the more masochistic types seem to love his abuse, but it left me with a tummyache. |