If shaving doesn't work you can tape them up, she may be teething and sometimes they come down, my vet told me to tape like a taco, if that makes sense, and leave it up for about 4 to 5 days. If they start to go down again tape them again. My Jasmine left ear has about drove me crazy, so I just gave up, but I tape it flat for a couple of days and now its back up.