I did the same thing on my shakespeare. I bought a grooming kit and spend $50 for it and I thought I could save alot of money by grooming him myself. It looks so easy so I should try it. I started on his ear and then
he freak out and I freak out. Next thing you know his side of his ear was bleeding. I got a chunk of skin out. scary and gross !! I put neosporin on it.
lesson learned ... I will never use that grooming kit again except for the scissor.