The fact you couldn't get them until Monday rings a bad bell. A good vet would let you come by on Sat eve when the person that is SUPPOSED to be there could let you in the door. Maybe their help doesn't come in after hours at all. If they did, they could have let you in to hand them over and you could pay-up on Monday - or pre-pay. I don't mean to sound like such an alarmist, but it makes me wonder, if they close early on Sat, why you had to wait until Mon!!
A true kennel (which I wouldn't use, either) lets you pick up on weekends. I would demand to speak with the actual person that comes in on Sunday and you can probably tell by the way they deny you access, that that person does not exist.
I'm so sorry, I'm just so mad for you that your babies had to go through that. But I'd make some noise if I were you and rattle THEIR cages! |