this happened to me too. i took my moms yorkie in for his first professional cut in december and i really thought hed come out looking better. i said.. we are growing it out, only trim up the bottom a bit and leave the top alone. when i came to pick him up she had COMPLETLY SHAVED HIS BACK HAIR OFF and didnt even TOUCH the bottom hair... it was the exact opposite of what i asked for. she said he "looked shaggy" and she wanted him to look more clean cut.
UM HELLO? IS HE YOURR DOG? NO! he was totally cute before and looked like a puppy. i was also mad that she shaved his ears cus his ear hair was long and it was cute and I did not say she could cut it. i almost cried, seriously.. he just looked so bad. then she had the nerve to charge me almost 60 dollars for that crap ass cut.
