Quote:
Originally Posted by Pinkluver  UPDATE:
DH called the owner, and told him what happend. He was very upset with the groomer, apparently he used to raise yorkies and actually complimented our dog, said she had a great build and could tell she had a good bloodline (yes I got pretty proud at that comment) and said she SHOULD NOT have cut the hair like that at all. He said if we would be interested in letting them try again our next visit would be free, and he would make sure to stay and be sure only what we said was done. He said he was going to have a chat with her. He couldnt' believe she would do this. |
That's pretty neat. I like it when the owner tries to make things right, instead of arguing with you and saying there's nothing wrong with that cut. The problem is, she won't need a trim for a long while, will she? You'll probably get great service from now on.