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Originally Posted by hartygirl  I am so sorry! I totally know how you feel! We had a VERY BAD experience @ Petsmart! Addison was there for hours and they had forgot about her!  They tried to make up for it by rushing her but I just took her home! I know it was an accident but we no longer use the grooming services there. It seems like there is too much turnover in employment. We do however still use our fave nail trimmer! He rocks! |
I know what you mean! When we took my other dog, Belle, to Petsmart they kept her there for EIGHT HOURS. We kept calling and calling to see when she would be ready to be picked up, and they always gave us the idea that she would be ready in a bit. When we finally picked her up, it looked like they tried rushing her cut ... her hair was uneven all over and they shaved the hair around her butt to the SKIN. I'm never using Petsmart grooming again
