I'm not going to change groomers yet. I'll just let her know I'm not comfortable giving him anything. Toby's not stressed at all with her... he is just a little wiggle-worm. She just said she felt bad that he wasn't "perfect" around the ears and face, and if he'd just hold still, she could do a better job. (I think it adds to his 'charm' to look a little scruffy) She really seems to love him when he comes in, and he responds the same. Unless she insists, I'll just keep it the same. Just wanted the "professional" opinion, as I didn't know if it was a common practice. I got my answer -- and it was the one I wanted! Thank you Recon's Momma! Too bad you weren't here -- I'd be your first "mobile-grooming client"