[MrYorkiecrazy]

As one who has been there, let me ask you this...
Do you think the responder's intention was to be rude? If you do, then for what reason could they possibly have?

Should you still feel they could have better worded their response, then maybe you could come up with one and pass it on to them. I'm absolutely sure they would appreciate it.

Apparently, one has to be VERY careful how such things are worded, else one is perceived as rude and/or insensitive. My, but that makes writing so exhaustive!