Unfortunately mistakes will happen occasionally and I'm sorry this happened with your sisters cat. Depending upon the mistake involved and the what the vet's response is, would determine whether or not I left their service. I'm big on taking responsibility for errors and would expect my vet to do so also.
I did change Ruby's vet earlier this fall for her vet's inability to admit he had created an abscess on her neck from drawing a blood sample. At first they tried to say it was a swollen lymph gland, due to infection. It wasn't swollen until the day after they took blood. She initially had pancreatitis I believe, but they wanted to do liver shunt testing, hence the blood test.
Because they wouldn't admit it was an abscess initially, and didn't administer antibiotics, the abscess grew out of control and almost killed her. I had to syringe feed and water her for two weeks, she lost a pound that she didn't have to spare at 3.5lbs. And, the hole in her neck took a month to heal.
If they would have only admitted their mistake and treated her correctly this could have been avoided. And, the almost $500 in vet bills could have been greatly reduced too.
__________________  ~Ruby, Reno, Razz, & Jack~ |