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Originally Posted by addicted  Here it is... It's all dirty lol...
look at the beading... it came off! I know LV and Gucci will fix it, but Coach and DB don't cover any defects or I could be wrong.. I guess I don't know who to contact for that. |
I would contact the coach store, or even corporate. How long have you had the bag for? If it was a defect in the bag they should definitly do something about it! But if it's wear and tear then probably not.