I have always bought my Yorkies KONGS of all sorts, and when I saw the Wubba I thought great something different, but it is not designed as a chew toy, only a tug play toy. I have emailed the manufaturer and this is what they said in reply to my complaint.
Thank you for the email regarding the Kong Wubba. I am sorry to hear that you have experienced a problem with this product and are subsequently disappointed with its quality.
Firstly, unlike the regular rubber Kong toys, the Kong Wubbas are not designed as chew toys and it does not state this anywhere on the products packaging. It states 'perfect tug and toss toy' and 'supervised use only.'
Kong Wubbas are designed for supervised, interactive play, either between dog and owner or 2 or more dogs, perfect for tugging, tossing and retrieval. The long tails make them easy to throw and retrieve, while also allowing for “tug” style games to be played. They will not withstand a dog being allowed to continuously chew on it, but when used in the correct fashion, they do prove to be very strong and hard wearing.
The reinforced nylon fabric covers two rubber squeaker balls in the small size and a squeaker ball and a solid tennis ball in the medium and large sizes. As the Wubbas are designed to squeak, the ball therefore needs to be soft enough to allow for this compression and for the squeak to sound. If they were solid rubber this would not be possible.
We do take all product complaints seriously, and like to co-operate as much as we can.
I hope this proves useful to others, so you ensure your follow the manufactures advise and don't let them sit and chew them. |