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Old 02-20-2008, 12:09 PM   #116
Doodlebug
♥Love My Puppies!♥
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Join Date: Nov 2005
Location: US
Posts: 5,786
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Quote:
Originally Posted by starryeyed2152 View Post
Also, Im not sure if this is a new development, but when I placed my order, I received two emails. One from peticure and one from the inventor. Both were just my invoice, but maybe it is an easy way to contact him?
No apparently it wasn't. I was replying to the email I got from them with my order number on it and 'signed' by the owner of the company Jayden Drelinger. Finally after 5 weeks of sending emails finally one got to the Vice Pres yesterday. They may be fixing that now. I stressed to both the pres and the vice pres that someone needs to be able to tell a customer how to get ahold of someone who can help. EVERYONE I talked to said they couldn't help me. It was so discouraging. I am confident that they really are working to fix the problem now.
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