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Originally Posted by Doodlebug  I cancelled mine because of all the bad reports I read about the batteries. They took the money from my credit card even though they didn't have a product to ship. I have called 3 times and sent several emails and they told me it will take 2-3 weeks to credit the $ back. No one seems to know what is going on there. Some told me the petite is on back order and some said it is in stock. One person said there is no record of my order, even though it has been charged on my credit card. I think there is something funny about this company. |
That puts a big red flag up as far as I'm concerned. I'll continue useing my pet dremel until another company comes out with something that's better and that "works". There is absolutely no excuse whatsoever in waiting 4 weeks on any product, and not getting a refund in a more timely manner.