Are you talking about your days off, or your oncall days? I've worked a few retail jobs, and most had on-calls. At my place we have oncall, and you are supposed to call in one hour before your oncall time. Sometimes they forget, and we'll tell them about it next time, or if we need them we call them. Also, if we know we'll need them a prior to when their supposed to call, we'll call them. You are supposed to show up for your oncalls, just like a regular shift. Because my place only staffs a few people, if you are no show/no call you are automatically terminated, even if thats for an oncall and you were needed for it. If your not scheduled that day or not on call, then you shouldn't be required to come in and shouldn't get in trouble for that. At the other places I worked they treated oncalls like regular shifts as well, if you weren't able to make it in for oncall you could still get in trouble.
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