[CIPCB7]

Ok I bathe Cody once a week and today while brushing him I noticed white flakes in his hair, more towards his back. I panicked at first because I have read that lice look like flakes. But as I examined further I can see that his skin is dry at this area. My question is how can I help him? Is it a shampoo issue? Also I hate the eye boogies that he gets, I constantly have to clean his eyes and it's gunk what I remove, not green, but still gross. So I comb out his face but it is scary because I dont want to poke him in the eyes with the comb. Advice anyone?