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Originally Posted by yoyo27  You just never know what is going to happen next. Good for you I don't feel we need to put up with rude people in the world. Just because they are having a bad day or gets up like that always. Plus in the professional world the customer is always right. I think they forget to train the employees that way anymore. With sales down for commerical business I would say they better figure out a way to be nice and keep the business they have. |
Oh good goddesss, don't even get me going on customer service as a dying art!
I wrote a lengthy article about 7 years ago about that and sadly, it's only gotten worse.