I booked Pixie's 1st haircut with a Mobile dog groomer who lives just down the road from me, she does all the dog grooming in the back of a large pink van and uses the power from your home for hot water and the hairdryer. She seemed like a nice enough lady. She started off by washing her, pixie was pretty good about this, i noticed she didn't use conditioner, Pixie needs ALOT of this when being bathed as her hair matts terrible ( i use Pantene) then she towel dried her then put her under a large dryer which Pixie was NOT happy about! lots of wriggling and screeching, the groomer asks me if she's like this when I am drying her and I say No, I sit her on my lap and gently rub her down while using my hairdryer and she makes no fuss at all. She then gets a metal toothed brush and starts trying to brush pixie's hair...well....as soon as she snagged her hair that was it!
she was screeching and jumping about all over the place! I explained that i Have to be VERY careful when grooming her to not pull on her hair and now i can do it in the evening while she's on my lap and she falls asleep!
She slipped a lead attached to a rail above her head to keep her on the table, it was too big for Pixie obviously (she's 7 months and 2lbs 11oz!) Pixie got her head out of it so she had to make do with holding her on the work surface, the whole time she is trying to escape. She couldn't manage to comb her all the way through. I asked for a scissor cut, Thankgod I did! she starts hacking away with these scissors, trimmed her legs, feet, underside and a little bit on her back and round her face, she didn't touch her topknot or ears. Pixie hated the scissors and made a fuss and this woman looked like she was losing her patience and was struggling. In the end she more or less gave up. I paid her (yeah i know! i'm stupid and far too polite!) and said goodbye, it wasn't until i got her in the house and put her down on the floor that i could see what a mess this woman had made! It could have been far far worse if she had cut it shorter or used clippers! There were long tufts on her legs and underside which i managed to trim myself with NO FUSS from Pixie! I don't think i'm ever going to go to a groomer again after this experience! The funny thing is, when my son (aged 13) was at school today, he told his friend about Pixie being groomed by the lady with the Pink van and this boy told my son that his dog (a westie) had been groomed by this woman and his mother was very unhappy with it and that she could have done a better job herself! which is the exact thing i said when i got a good look at Pixie in the house! I was sooo looking forward to Pixie's 1st haircut and it has been ruined by this idiot who calls herself a professional and had the cheek to tell me that she is a Perfectionist!!!
I will Post some pictures of the haircut as soon as i can, thankfully it's not TOO short, otherwise i would be crying right now! the worst bit about the cut is her back legs and round her back end. I feel so stupid for letting this woman do this to my baby, stress her out when i wanted her 1st groom to be a good experience not a bad one! my hubby is LIVID and i had to stop him from ringing this woman up! It was just so stressful to see Pixie unhappy that i was too busy trying to keep her calm and soothe her while this woman hacked away at her fur! I just wanted to get her back into the safety of her own home!
