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Petsmart is like drive through grooming.
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I find this statement funny. I know where Im at and all of the other petsmarts around me the bathers bathe bath dogs only (labs, shepherds, etc). The groomers are the ones who wash their dogs. Its the small private shops that are like drive through grooming. When I was at a small private shop I had a bather, now at petsmart we have to wash our own dogs.
Years ago I applied at one private shop and each person had a certain task. One person does the pre groom, One person bathes and cuts nails, another fluff dried, and the master groomer finshed the dog. Now thats drive through grooming and I would never want to work in a place like that.
One should ask their grooming shop how dogs are taken care of instead of assuming from hearsay.
Did you also know that all yorkies must be hand dried at petsmart? Because of their treachea problems they must not be kennel dried. There is an actual list of dogs that are not to be kennel dried and the dogs that are kennel dried are dried with room temperature air and there are no heated dryers and dryers are on a timer. A manager comes in often and checks the room temp and if its over a certain temp everything gets shut down. Very few private shops do that. Most private shops have dryers that are not on timers and some even use heated air.