A couple days ago we took our little yorkie for her first grooming at PetSmart and this is our first time taking a dog to a groomer. One of the employees there told us that Lucky (our yorkie name) said the back of her hair is matted and need to cut it. I told them not to shave her and trim her ears so she can try to stand her ears up . They say OK and told us to leave her for 3 hours and call us whenever they are done with Lucky. Well 2 hrs later pass by and they call us that Lucky ready to pick up. We came back to pick her up and we saw our little yorkie whole body been shaved and they trim her head hair a little but they didn't want to shave or trim her ears
. I was so mad and she look horrible. She was so happy to see us and was shaking like she been scared once my wife hold her. 38 bucks have went down the drain! I feel so bad for her and that she have to go through with this especially the weather in WY/CO is cold now. Once we got home she seem so aggressive and barking at ppl walking by!!
We wonder what Pet Smart did to her and she usually nice and playful before this happen. I got her a hoodie sweater for the winter and hope her hairs grows quickly. This is a lesson to us and take her to a professional groomer next time. We will never go to Petco and PetSmart again and learn from the lesson.
