I am so sorry you felt ignored. I know if one of my threads gets overlooked it still hurts my feelings even though I know it's not intentional. There is no excuse for the PM you received and I think most of us no that there are no stupid questions and if there are, I've probably been the one to ask them.
I'm glad decided to give YT another chance.
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"If you have men who will exclude any of God’s creatures from the shelter of compassion and pity, you will have men who will deal likewise with their fellow men." — St. Francis of Assisi, 1181-1226