The other day we went into a Petsmart to pick up some little things that we needed for our two little pups...while there I noticed that there grooming hours were much longer than where we currently use (the local Petco)...so I went in to talk to them and find out more...boy was I surprised...they are the nicest people...the groomer came out and talked to us and answered any questions we have and best of all, they told us about a new program called express gromming...it is where you can take your pup in and while you watch have them fully groomed...I was so excited because I hate having to leave them all day to have them groomed...they don't stay in crates at home, so they are not used to kennels...and I don't want to scare them...so for us this is perfect...the only downside was you have to bring them in the morning, but I am willing to do anything to not have them stay all day...they were just recently both groomed so we won't need it for a while, but the next time, you bet we will be using Petsmart instead....