Kathryn, thank you for getting back to me. I've heard about your situation and my heart goes to you. I didn't mean to suggest that you were intentionally avoiding me...I was just worried that my emails and messages got lost in the whole shuffle of things. Anyway, I went to look at my paypal and I did not find the refund at all. When I received the package and noticed that you wrote "refund" on it, I went to check my paypal and nothing was there. I can try and send you a screen shot of my paypal record. It wasn't a big amount of money so I wasn't that freaked out, but I had wanted to order some more stuff from your site and thought maybe I could use it as a credit towards the purchase. I wanted to get some hair bands from your site, but I have recently bought some locally since I didn't hear back from you. Does it show up on your paypal that the refund was issued? I've looked through all of my transactions and it isn't there at all