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Kathryn_V · 12-12-2007, 04:43 PM

Thao, I am so sorry that you believed you were not refunded this whole time! I did recieve your emails but with the depression that I've been dealing with I've not responded to many nor have I responded to many phone calls. That is no excuse however. I knew the refund had been sent, and I figured you would see it and things would be fine....

Transaction Details

--------------------------------------------------------------------------------

Refund (ID #0F831495J8908681P)
In reference to:72S18174Y89278727

If you'd like to go to Pay pal you can look up the refund for your self. it was given on 10-23-07 the day before your package was shipped. your oder was short one bottle of Mango shampoo and since you used the 50% off coupon you were refunded $3.50.

I also upgraded your shipping from First class to canada to Internation Priority to Canada Because I wanted to be sure your package arrived safely.

Again I am very sorry that you have spent all of this time thinking that I shorted you. I never would do this to any of my customers.... My shipping may be selayed lately due to my time in court and the issues going on, but I try to keep mu customers as happy as I can!

12-12-2007, 04:43 PM	#27
Kathryn_V Out to Spoil the World! Donating Member Join Date: Dec 2005 Location: Palm Springs, California Posts: 2,709	I've always been honest with my customers Thao, I am so sorry that you believed you were not refunded this whole time! I did recieve your emails but with the depression that I've been dealing with I've not responded to many nor have I responded to many phone calls. That is no excuse however. I knew the refund had been sent, and I figured you would see it and things would be fine.... Transaction Details -------------------------------------------------------------------------------- Refund (ID #0F831495J8908681P) In reference to:72S18174Y89278727 If you'd like to go to Pay pal you can look up the refund for your self. it was given on 10-23-07 the day before your package was shipped. your oder was short one bottle of Mango shampoo and since you used the 50% off coupon you were refunded $3.50. I also upgraded your shipping from First class to canada to Internation Priority to Canada Because I wanted to be sure your package arrived safely. Again I am very sorry that you have spent all of this time thinking that I shorted you. I never would do this to any of my customers.... My shipping may be selayed lately due to my time in court and the issues going on, but I try to keep mu customers as happy as I can! __________________ Kathryn, Pixie and Chynna