[s13silviagirl]

Originally Posted by genie

I understand that there are rules but there is a right way and a wrong way to address customers. I can not think of any reason not to let a dog in a store if it is in a stroller and zipped up, not reason at all. I think that it should be allowed if it is zipped up, the only problem they should have anyway is if it bit someone or pottied on the floor, and it can't do that if it is in a stroller. They handled the situation wrong plain and simple. I have never been in a Ross store and from what I hear I have no desire to either.

What about allergies, say someone brings in a pom or another small dog that sheds...the store is then liable for any medical attention that person needs. Then there is the problem of letting a small dog in and not a large dog...discrimination. There are a lot of legal ramifications that could be incurred.

I do see your point,and I do take my fur kids where I can out here myself, but there are a lot of valid reasons for it...then what if someone crosses the line and takes the dog into a grocery store?



OP~so sorry that they even treated you horribly on the phone...Ross never has had great customer service & I think it is horrible that the security did that knowing you were going in there!