IT SURE IS... I WAS SUPPOSED TO ADOPT 2 DOGS, A MOM AND A PUP, TOTAL WAS $1000 FOR BOTH. I PAID THE $500 THRU PAYPAL. AND A MONTH AND A HALF AND AFTER LYING TO ME 3 TIMES ON DELIVERY, NO DOGS, AND IM OUT $500. THEY WON'T RESPOND BUT THE ONE FROM THEIR "DIRECTOR" WHO HAD THE NERVE TO TELL ME THEYRE SENDNG MY MONEY IN 10 DAYS THRU MONEY ORDER... CAN U BELIEVE THAT? I DONT.. THE FACT THAT THEYRE IGNORIG MY CALLS AND EMAIL...