Ellie May,
My thinking with companies is this; If they aren't treating me very well when I haven't even bought their product yet, it's very likely they won't do a darn thing down the road if I have a problem with their product.
This sounds like a common occurance so I think I will look elsewhere for a canned food.
__________________ Rachel
Mom to  Carson, 2 1/2  Becca, 10 months and  Max 18 weeks |