I posted about this not long ago, i'm trying to learn how to handle over enthuisiastic people when out and about with pixie and it is difficult sometimes as people can take you by surprise. I had one lady bending down to stroke her and before i knew what was happening she had slipped her hand under her body and lifted her up into her arms! I nearly fainted
and was petrified she would be dropped! I have now learnt that if anyone coming towards us looks interested, pick her up first before they get the chance to!
Just to add, in your case you were already holding her when she was wrenched out of you arms! thats just TOO cheeky!