We have no Continental service here in WV that flies pets in or out and I have really been treated wonderful with Delta. We had our Maltese pup, he is gorgeous by the way
shipped from Kansas to us.
There was a flight delay which is a part of life when flying. I called the connecting airport and told them I had a precious puppy coming in on that flight and I was concerned as there was a flight delay and he would not make his connection and no more flights that night to our airport.
The worker put me on hold, and called to have one of the guys meet the plane to get my pup. When we arrived at our airport our puppy was there, now there was some upset people with no luggage. But the guys at delta knew the luggage could wait a day but the puppy couldn't
So don't be too quick to slam Delta. I think a lot depends on your area too.
Some people are not as lucky to have all of the airlines to choose from. I could drive 3 1/2 miles one way to use Continental and I have before but most of the time that simply is not possible for me to do.
But if I didn't use Delta to fly my pups in and out I wouldn't have any.
So we can speak highly of Delta as we have experienced there service quite often and no mishaps.
Deana
Prestigeous