Thanks to all of you for your input. I think we may try it, but I'm not through roasting our cable company yet. My husband called the Attorney General's office today to complain, and the last customer service rep I talked to was kind enough to give me emails, phone # and addresses of the Vice President of Corporate Communications, and the Director of External Communications. I already emailed and have hard copies to send tomorrow. Don't know if it'll do any good. Somehow if I just cave and close my account I don't feel like I get any satisfaction. If I can rattle some chains before I switch I'd rather do it that way. Thank you all!! |