Also I forgot to mention, the size of the avatar she made is 87.1 kb, and the max size that you are allowed to upload it 48.8 kb.
I don't know if this is what is causing the issues for you - it seems like with it being bigger in size, that you would get a message telling you that it exceeds the max kb size allowed - hmmm
Not trying to take any of this away from her because she did a GREAT job making it for you, but if you just want a quick fix - you can send me the pictures and I can put it together for ya real quick
Totally up to you though girl, if you want to wait for her to get back to you about it - that is TOTALLY understandable
If you want me to fix it though, just PM me