Janell so sorry to hear this...I ordered several grab bag bows from her a while back and when I didn't get (after reading all her posts of what she was going through personally) I told her to forget them as she was way to busy getting her life together to worry about my bows so I asked her to just PayPal my $$$ back. After several weeks she did just that but it was a far cry from the $600 that she owes you. I hope that she is just consumed with other things right now and that she just forgot or that she comes to her senses and does the right thing.