That is absolutely unbelievable! I am so sorry you are having to deal with such horrible service. I agree with the other posts, keep calling. They should not be able to get away with that.
__________________ "If you have men who will exclude any of God’s creatures from the shelter of compassion and pity, you will have men who will deal likewise with their fellow men." — St. Francis of Assisi, 1181-1226 |