1st of all, with this type of coat, you have to brush him everyday. before you bath him, brush him b/c if you don't, the water makes the matts even harder to get out. when you bath him, don't smash around the hair, just gently comb your fingers thru it and wash it that way. when you place a towel on him, don't rub around....just pat.
and yes your groomer is right, the belly band does cause matting.
i hope this helps you
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