We test the toys in the store, big time. Also return food they don't like, stain cleaners that don't work, leads/harnesses that fall apart or mat their fur, pet stuff is BIG business. I've returned 'cuz's' that the kids didn't like, pee pads they wouldn't pee on, bad shampoos, clippers that quit, recalled treats, treats they wouldn't eat, everything. I think I have returned more than I've kept, LOL!! I have a credit on a gift card at PetSmart right now. Personally, I've had better luck with online shopping and PetEdge. Check it out. |