I'm so sorry, this had to be a horrible experience for both of you. Yes, I would definitely be talking to the owner, there is no sense hurting a furbaby. My groomer previously worked for my vet but now has her own business. I wash Stella myself and then take her over to get trimmed so I'm standing there while she is being groomed. I don't understand why other groomers can't take appointments and manage to stay on schedule so the dogs aren't terrified in a cage for 4 to 5 hours. |