If she's still teething, that can cause them to flop due to the calcium loss in the ears. Coby's were both standing up when we got him, then one went down; when it went up, the other went down. Finally, both popped up. Most get stronger on their own as they work through the first teething stage. But the shaving will help not weigh them down. If you're still worried, the taping is an option. I had the directions all printed out, but never had to use them.