I had Ava microchipped with home again about 2 months ago. I am having problems putting my vet's information on my account. You can't enter your own vet information, but have to choose it from a list. I did a search by office name and found it, so I selected that office. Well when it updated to my account, it's a vet located an 1 1/2 hours away, but the veterinarian's name is different. I have called home again to find out what to do. They directed me to call my vet to have the vet check out why they aren't in the system. I did and the vet doesn't understand why they are not listed as a member since they do use Home Again microchips. I gave them a few weeks to see if Home Again would update and the name would show up on the list, but still nothing. I typed an email to Home Again this morning, asking them to at least update my information, if I can't. The first thing I did when I got home after work was check, no reply.
I have to bring Ava in to have the vet finishing pulling her baby teeth that didn't fall on their own. I plan on talking to them again about it. I definately want them to be contacted if she is lost and needs medical help.
I have no problem with the chip moving, nor has Ava ever paid any attention to it. I don't think she even realizes that it is there. The vet implanted it between her shoulder blades and I fine I can hardly feel it anymore.
__________________  Dena,  Ava  Obie |