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Old 09-04-2007, 07:38 PM   #19
Judy in Waco
Gizzy & Kandi spoil me
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Join Date: May 2007
Location: Waco, Texas
Posts: 8,477
Angry They Did Not Answer My Question!!!!!

(This is a copy of the email response I received from Petco today. Below it you can see my original question. They did NOT answer my question, so I have to assume that ALL squeaky balls from PETCO are made in China. What else am I supposed to think??? This ticks me off!! )

Dear Judy,

Thank you for contacting PETCO Customer Relations with your product concerns. PETCO requires and expects all products supplied by vendors to be safe for animals and people.

We require all vendors to comply with all U.S. government laws and requirements, including regulations issued by the U.S. Customs Service, the Customs-Trade Partnership Against Terrorism, the U.S. Department of Agriculture, USDA's Animal Plant Health Inspection service, and the U.S. Food and Drug Administration.

In addition, vendors must meet all international law, rules and regulations, applicable trade laws, and laws of national, state and local governments where vendors do business.

At this time, we have no reason to believe our products are anything but appropriate for sale and use by pets and humans.

Thank you for your continued patronage. Please contact us again if you need any further assistance.

Sincerely,

Maribel C.
Customer Relations Coordinator

At PETCO, Animals Always Come First... Our People Make it Happen!

----------------------------------Original Message-----------------------------------



-----Original Message-----
From: AstuteCRHelp@petco.com [mailto:AstuteCRHelp@petco.com]
Posted At: Monday, September 03, 2007 8:23 PM
Posted To: Emails
Conversation:
Subject:


Email Address: judyxxxxxxx
First Name: Judy
Last Name: xxxxx
PALS Number:
Order ID:
Address: xxxxxx
City: Waco
State: TX
Zip: xxxxxxxx
Phone Number:
Subject: Pets/ProductsQuestion/Suggestion
Message: The squeaky soccer ball listed below is my small dog's favorite toy. I am concerned though, is it made in China? I couldn't find the info on the website and I no longer have the package. I am concerned because of the recent toy recalls due to lead in products made in China. If it is made in China, do you sell a squeaky soccer ball made of Latex or Vinyl that is NOT made in China? Thank you, Judy xxxxxxx

Toy Buddies Soccer Ball Latex Squeaky Dog Toy
3" Diameter - Assorted - Soccer Ball
SKU: 599816
The stretchable latex construction of the Toy Buddies Soccer Ball Toy allows your dog's teeth to pull and stretch without cutting through, as in rigid toys.

Great loud squeaker drives dogs wild!

Made from pure, natural latex, non-toxic materials and colors.
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