Here is what I sent them............I was thrilled when I discovered Merrick food for my dog.......she loved it and I felt like I was giving her a quality product. As the weeks went on, I've complained numerous times to the store I purchase the food from, asking if they knew if Merrick had changed their formula. The cans are totally full of liquid, which I have to drain off because my dog does not like her food THAT wet. The smothered comfort, by the time I drain the liquid off all she's getting is a thigh (that doesn't even look like a thigh anymore) a few little cubes and "a" pea and a piece of carrot (there is about a half a can of product) "maybe". The large can's of the Wingaling used to have 3 wings and now it only has two, and a LOT more fluid in there too. She also eats the Grammy's Pot Pie and Turkducken which also are filled with liquid.
I have saved every empty can of food I have purchased within the past three weeks to a month and can provide the numbers on the cans at your request.
I do have to say I am extremely unhappy. I hope you can return to making your product to your old standard, which I felt was a much better quality and quantity.
Thanking you in advance for your help with this matter.
Sincerely, |