[Morkie4]

I would call the manager and give a formal complaint and ask for a partial refund if not a "full" refund. There is no excuse for injuries. I took Kallie to get her nails timmed and the groomer let hubby hold Kallie while she clipped her nails. I liked the clippers she was using and she said they sold them in the store so off I went. As I was looking I thought to look at Kallie's toenails. Well, I had done a better job than that (had it done instore as I was there at the time, they weren't busy and her nails needed done) before when I clipped them myself. So a sales person was standing by the nail clippers and I asked them if they thought her nails were short enough. She said no, they should be shorter. I told her I had just had them done at the grooming dept. and she was so upset that she clipped Kallie's nails properly, took the bill to the manager, came back and said it was a free clip and thanked me for not leaving upset but bringing it to their attention.

So don't let that groomer off scott free..............complain!!!!