This is going to sound strange at first, so be patient. I get bulletins and mailings from consumerreports.org ALL of the time. They investigate defective and unsafe products as well. I would write to them with your evidence.
http://www.consumerreports.org/cro/index.htm
I actually don't trust the company to change anything until they are made to change it. This is a nonprofit consumer advocacy group. If you contact them with your evidence and photos, I think they would see that something is changed.
__________________
The fullness of our heart is expressed in our eyes, in our touch, in what we write, in what we say, in the way we walk, the way we receive, the way we need. -Mother Teresa (
RIP Gizmo 3/9/07-8/18/12)
