Congrats, Des, on getting it open again!! I know how hard you work, and how amazing your products ALWAYS are as I have ordered a few times already in only a few months. I've always received everything in awesome shape, and who gives if it takes a little while..it's really not bad! Girlfriend, you've got a job! We understand!! You have the best customer service of ANYONE that I've ever dealt with, so people can be assured you'll be in contact with them and not act like you've fallen off the face of the earth!!! We will probably be ordering something in the future...near future...haha. Hope Tiger and Annika are doing well