Lulu hates and I mean hates the whole grooming experience from the bathing to the combing. I have to wrap her in a towel to be able to get to cut her nails. I usually have to holder he with one hand in the sink while I wash her with the other. When I had Lex he was awesome...absolutely loved the whole grooming experience from beginning to ending. What should be a fifteen minute process from beginning to end seems to take a freaking eternity.