Well, I decided to give Layla her first haircut since we moved to a new city in January. I had just been doing some upkeep on my own with her ears, nose, and butt. It has been record-breaking hot here, and I felt sorry for my poor baby in the heat so I decided on a puppy cut after looking at lots of cute YT puppy cut pictures! There was a place in this city that does really really good grooming... we used to take my old dog there when I was younger, so I thought I would like to take Layla there. However, they were not answering their phones and their answering machine said they're booking 2 weeks to a month ahead of time. I really didn't want to wait that long, so I called Petsmart and they could get her in on the weekend.
So on Saturday, my boyfriend and I took Layla in with her floor-length hair. While I was filling out the papers and watching the other groomers work behind the lady who was helping me, both my boyfriend and I were thinking maybe we shouldn't leave her there... and he doesn't even really care about how she looks! I should have walked out right there but I didn't. I worried about her until I could pick her up 3 hours later. I went in a half hour early and she was already done, and the lady who took her from me wasn't working anymore. My beautiful little baby came out looking like a scruffy rat

And all that for $67. I asked for her to be about 2 inches long all over, but a little longer on the top of her head for a topknot.
She's about 2 inches down the middle of her back, then shorter (but uneven, and scissor marks showing everywhere) down the sides, and then really really short on her stomach and legs so she looks like there's just little chicken legs poking out of her body. Her whole face was super super long, still almost touching the floor. Her tail wasn't touched at all. I got home and was upset for awhile, and then I took the scissors myself and cut around her face so it looks like it fits on her body, and I cut the long scraggly hair off her tail. Then I noticed they SHAVED her butt right down to the skin! I was so upset I almost cried, and my boyfriend was going to call the manager for me.
I am definitely not giving them any more grooming business, and probably not much other business either.
I will post pics when I get home from work tonight