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Originally Posted by nvnvgirl  LOL...yep, I was on my way to do just that when I found the bone in the can. I was OUTRAGED that they'd allow something so dangerous in their can and I thought their quality control had "issues"  . I suppose it's a good thing to actually READ the printing on the can, rofl....I was so mystified when it happened, b/c I had heard so much about what an excellent product Merrick made. So....I find out the bones are treated at very high heat I think to make them soft and edible....I'm glad I didn't get on the phone or anything  . I'm sure they get calls about it all the time; it would be good if they put it in bigger printing so you notice it! |
You mean you were glad that you realized it before you sent them an email
like I did! I felt so stupid when I got the answer.
My email to Merrick's Customer Service:
I have been using Merrick's wet and dry foods for my year old Yorkie since I got him and have been very pleased with the products, especially since the pet food recall. Merrick's has never been on the list, and one pet store owner told me that I never have to worry about your products since you are a small company, located in the United States. I can't believe the quality of the food. There's real chicken in the Wangling wet food!
I was shocked, therefore, to find 2 chicken bones in one can of Wingaling. I've never seen anything unusual in any other can, and now have to inspect his food. I'm so disappointed since I have been able to trust your food for a year.