Coco's Mom, I would be upset too. I am really wondering if all Bark Busters trainers use the "BAH" growling sound that their website say they do to stop bad behaviors because it doesn't phase Ellie. In fact, talking nice to her gets me farther.
I know they also want me to not let Ellie on any furniture including beds
for five weeks which would be devasting to me. For Ellie temperament, clicker training is looking better and better.