I'm a certifed groomer with a small business and very select clients. I am disturbed that everyone assumes the groomer has done something wrong. I'd like to offer a few thoughts.
A dog going into a grooming shops smells numerous other dogs - no matter how well we clean a dog sense is so acute it can smell everything. The shampoo scents are strong for the dog, the grooming table has smells, the bath tub has smells, then cleaning products smell and even the groomer having handled other dogs during the day smells to your dog. Additionally if your groomer kennels dogs the kennel will smell and if other dogs are barking it offers more stress. Certain dogs handle the stress better than others. The entire experience is concerning to the dog. We cannot reason with them or tell them we wont hurt them. As a groomer I offer a calm exterior, clean environment and as few distractions as possible in my shop. I never leave the dog alone on the table, in the tub or answer my phone in the middle of a groom.
My best advice to you (if you really want to use this groomer) is return with your baby to the shop. Call and make a 15 min appt with her to discuss what happened. Tell her your concerns and ask her if anything out of the ordinary happened. If she doesnt offer reasonable answers or you feel she is not forthcoming - get a new groomer! Give her the chance to offer a true answer rather than speculate. Don't leave Buddy with this person until you are sure he is safe. I would never want my clients assuming that I harmed their pets - I am always willing to answer any questions and if this is a good groomer she will be as well. Either way, you will be protecting your Buddy and allowing her the chance to clarify the situation.
Good luck!
__________________  Zsa-Zsa and Eva Darling Mine |