POOR BUDDY! Definitely don't go back, Carol.
Last spring, my mom took Ozzie to a new groomer. It was someone she has known forever who opened a new shop and she was being supportive. I know the lady is very nice and I really don't believe she would do anything to purposely hurt my boy, but ...
they apparently have some kind of weird tub (my mom's description wasn't very helpful) and Ozzie was terrified of it. As a result he was "difficult." I think that set the tone for the rest of his experience. She expressed his anal glands
(something I NEVER knew anyone did, much less that a groomer was doing it to my dog). Shortly thereafter is when our butt troubles started.
The vet said it could have been because she was too rough or because Oz was struggling.
Needless to say, he will never go back. That said, I wouldn't take Buddy back either.